Privacy Policy

Introduction

Sigma Core Medical Center (“we,” “us,” or “our”) provides whole-person, integrative medical care at our office in the Stony Point medical complex, Richmond, Virginia. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit https://go.sigmacoremedicalcenter.com/ (the “Website”), request a free consultation, or otherwise communicate with us.

By using the Website or submitting a form, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.

Health Information and HIPAA

This Privacy Policy covers information collected through the Website. Once you become a patient, protected health information you share with us in the course of care is governed by our Notice of Privacy Practices under the Health Insurance Portability and Accountability Act (HIPAA), which we provide at your visit. Please do not submit detailed medical history, diagnoses, or other sensitive health information through the Website form.

Information We Collect

Information you provide: when you request a consultation, we collect your first and last name, email address, phone number, your answers to the form questions (how long you have been experiencing symptoms and whether you are in a position to move forward with a care plan), and whether you checked the optional SMS consent checkbox.

Information collected automatically: when you visit the Website, we and our service providers may collect your IP address, browser type and version, device type, operating system, referring URL, pages viewed, time spent on pages, and general location derived from your IP address. This information is collected through cookies, pixels, and similar technologies.

How We Use Your Information

We use the information we collect to: respond to your consultation request; contact you by email or phone to confirm and schedule your free in-office consultation; send appointment confirmations and reminders; send SMS messages only if you opted in using the SMS checkbox; operate, maintain, and improve the Website; measure the performance of our advertising; prevent fraud and protect the security of the Website; and comply with legal obligations.

Cookies, Analytics, and Advertising

We use cookies and similar technologies to understand how visitors use the Website and to measure the effectiveness of our advertising. We may use services such as Google Tag Manager, Google Analytics, the Meta (Facebook) Pixel, call tracking, and page optimization tools, which may set their own cookies and collect information about your interactions with the Website. We do not share the answers you provide in the consultation form with advertising platforms for their own marketing. You can control cookies through your browser settings. Disabling cookies may affect how parts of the Website function. We do not currently respond to Do Not Track browser signals.

How We Share Your Information

We do not sell your personal information. We may share your information with service providers who help us operate our practice, such as website hosting, form processing, scheduling, electronic health record, customer relationship management, analytics, and communications providers. These providers may use your information only to perform services on our behalf and are required to protect it.

We may also disclose information if required by law, subpoena, or other legal process; to protect the rights, property, or safety of Sigma Core Medical Center, our patients, or others; or in connection with a merger, acquisition, or sale of all or part of our practice.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep personal information only as long as needed to respond to your request, provide care, maintain records, and comply with legal, medical record, tax, and accounting obligations. When information is no longer needed, we delete or anonymize it.

Your Choices and Rights

You may ask us to access, correct, update, or delete the personal information we collected through the Website, or ask us to stop contacting you. To make a request, email drjasonhurst@gmail.com or call (804) 399-0123. You can unsubscribe from emails by using the unsubscribe link in any marketing email, and you can opt out of text messages at any time by replying STOP. Depending on where you live, including under the Virginia Consumer Data Protection Act, you may have additional rights.

Children’s Privacy

The Website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policy of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and the “Last updated” date will be revised. Your continued use of the Website after changes are posted means you accept the updated Privacy Policy.

SMS / Text Messaging

If you affirmatively check the optional SMS consent checkbox on the consultation request form at https://go.sigmacoremedicalcenter.com/, Sigma Core Medical Center may send you SMS/text messages. These messages may include consultation follow-up, appointment confirmations, reminders, scheduling updates, and service-related communications. Text messages will not include detailed health information.

Providing a phone number or submitting the form without checking the SMS box does not constitute consent to receive text messages. Using this Website does not constitute SMS consent. Calling our office is not SMS campaign opt-in.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase or of receiving care.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including platform providers, phone companies, and vendors who assist in delivering text messages.

Your phone number is used solely for communicating with you about the consultation request you submitted. Opt-in keywords: — (web form checkbox only).

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

For SMS help, call (804) 399-0123 or email drjasonhurst@gmail.com.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, email drjasonhurst@gmail.com or call (804) 399-0123. Sigma Core Medical Center, Stony Point medical complex, Richmond, Virginia.